Contact us
Last updated 13 Oct 2026
You can reach NICH TEC by phone, LINE, email, the form on the website, or in person at the shop. The address, phone number and opening hours are on this page, together with a form for writing to the shop. You can ask in Thai or English.
Which channel to use
| About | Best channel |
|---|---|
| Products, specifications, or whether parts are compatible | LINE @nichtec or phone 052-005-034 |
| An order, such as its status, address or tax invoice | Phone or LINE with the order number. You can cancel an order yourself on the order page |
| A warranty claim, a return or a faulty item | Phone, LINE or the form on this page. See Returns and warranty |
| A quotation for a company, government office or school | The business form |
| Personal data | The personal data request form or email info@nichtec.com |
When we answer
- The shop is open Monday to Saturday, 9:00 to 18:00. We answer phone calls and LINE during opening hours.
- Messages from the form and by email get an answer within 1 working day. Messages sent outside opening hours or on a Sunday get an answer on the next working day.
- Personal data requests are answered within 30 days.
What helps us answer faster
- The order number (it starts with NT), if you are asking about an order
- The serial number and photos or a video of the problem, if you are making a warranty claim
- A phone number we can reach during opening hours
A word of caution
We never ask for your password, card number or one-time code (OTP) by message or phone. We accept bank transfers only to an account in the company's name. If anyone uses our name to ask for these details or tells you to pay another account, do not give them, and tell us.